Home Security & Automation Packages & Offers

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Free Home Security Equipment

No matter which package you choose, you’ll get the following home security equipment at no extra cost.

Included with All Packages

PREMIER PROGRAM

Benefits of the Premier Program include:

• Free replacement of all equipment and parts on your QEI security system due to normal wear and tear as well as equipment that fails to work properly.
• At the customer’s request, we will complete a full quality control inspection of your equipment twice a year.
• Program covers reprogramming system because of modem/router changes.  (We will first try to troubleshoot this over the phone and with detailed email instructions.)

Parameters of the Premier Program include:

• This program does not cover battery replacement nor does it cover intentional damage to equipment or other acts of God that QEI could not prevent.
• This program does not cover moving or replacing equipment due to remodels or renovations to the home.
• Premier Program can only be added when you initially sign up for monitoring services or at the time of resigning your contract.
• If you add additional equipment to your home, the additional equipment will be added to the terms of the program.  You will pay the standard price for the equipment and you will be charged $50 to install the new equipment (trip/installation charge).
• If your account is not current, your account will not qualify for this program.
• Repairs to your equipment will be addressed during normal business hours (8:00AM-5:00PM Monday – Friday).  
• Once adding the Premier Program to your account, it will follow the lifetime of your monitoring contract with QEI.  
• This program is not offered to Home Automation Only customers.
• Terms of the Premier Program can change without notice.  This includes prices and terms.